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How can you whitelist messages from Clutter?

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A customer at a university wanted to ensure important system messages were not put into the clutter folder in user’s mailboxes.  They asked how can you whitelist these system messages.

I found a way to do it with transport rules with this example syntax:

New-TransportRule -Name <name_of_the_rule> -SubjectContainsWords "Meeting" -SetHeaderName "X-MS-Exchange-Organization-BypassClutter" -SetHeaderValue "true"

The header and header value is case sensitive so watch the case.

Here is a sample:

image

in the GUI the clutter ‘whitelist’ message rule looks something like this:

image

See more information here.


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