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Support Tip: BHOLD–Attestation Portal stop working

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PROBLEM SCENARIO DESCRIPTION

In rare cases, the BHOLD Attestation portal fails to render. In the logs, you see something about unable to load file. From research, there is a problem with how ASP.NET manages the files it generates in C:WindowsMicrosoft.NETFrameworkv2.0.50727Temporary ASP.NET Filesbhold_attestation

Attestation log:

<Data>Could not load file or assembly ‘App_Web_b2ggad-k, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The system cannot find the file specified.</Data>
<Data>http://adtknxfimsync:5151/BHOLD/Attestation/DataService.svc/js</Data>
<Data>/BHOLD/Attestation/DataService.svc/js</Data>
<Data>fe80::212f:11c:7bc5:936d%11</Data>

Event Log:

WebHost failed to process a request.
Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/6322590
Exception: System.ServiceModel.ServiceActivationException: The service ‘/BHOLD/Attestation/DataService.svc’ cannot be activated due to an exception during compilation. The exception message is: Could not load file or assembly ‘App_Web_rzpqpjlo, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The system cannot find the file specified.. —> System.IO.FileNotFoundException: Could not load file or assembly ‘App_Web_rzpqpjlo, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The system cannot find the file specified.
File name: ‘App_Web_rzpqpjlo, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null’
at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
at System.ServiceModel.Activation.ServiceHostFactory.CreateServiceHost(String constructorString, Uri[] baseAddresses)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
Assembly manager loaded from: C:WindowsMicrosoft.NETFrameworkv2.0.50727mscorwks.dll
Running under executable C:WindowsSysWOW64inetsrvw3wp.exe
— A detailed error log follows.

RESOLUTION STEPS

In the file “BHOLDAttestationWebweb.config”  find the line <compilation> and change it to

<compilation debug=”false” batch=”false” >


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