We’ve all had that experience when buying something online: Maybe it’s not quite what we expected, or maybe we have additional questions. It makes a world of difference to be able to speak to another human being who can understand, and often address, our concerns. It turns an experience that could have gone sideways into a positive. And that can make a huge difference for the business.
Small business owners especially know the importance of providing their customers with great service, one on one. So does Skype. Skype buttons – which are free and quick to add to a website – enable small business owners to interact directly with current and prospective customers, to answer questions or even complete transactions.
Add a Skype button to your website today, and let people connect with you via Skype with just one click, whether they’re on a PC or their phone, with a voice call or an instant message.
Get your free Skype button now, or get more details on the Skype blog post.
Jennifer Chen
Microsoft News Center Staff