By Laura Holzwarth
Troubleshooting crashes in Excel be difficult. To assist you in this endeavor, we have published a new article that walks you through a list of nine methods and advanced troubleshooting steps involving hangs and crashes in Excel. These include:
- Verify/install the latest updates
- Start Excel in safe mode
- Investigate possible issues with add-ins
- Check whether your antivirus software is up to date or is conflicting with Excel
- Make sure that Excel is not being used by another process
- Check whether your file is being generated by a third party
- Test by using a new local or network profile
- Perform a selective startup to determine whether a program, process, or service conflicts with Excel
- Repair or reinstall your Office program
The article also includes a section on advanced troubleshooting.
Excel: How to Troubleshoot Crashing and Not Responding Issues with Excel - http://support.microsoft.com/kb/2758592