This is a list of the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync Server 2010 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014! Click here for more information
1. Solutions related to Sign on and authentication – Internal users:
- The New Lync Connectivity Analyzer
- Lync 2010 Client Authentication
- Failed TLS connection between unified communications peers generates an Schannel warning
- Sign in to and out of Lync 2010
- Download Lync Server 2010 Best Practices Analyzer from Official Microsoft Download Center
- Certificate Requirements for Internal Servers
- Deploying Mobility
- Lync downloads and updates
- Update 2963369 for Lync for Mac 2011 14.0.9
2. Solutions related to Sign on and authentication – External users:
- Lync Server 2010 certificate requirements for user access
- Set Up Reverse Proxy Servers
- Lync Firewall Rules Viewer
- Topologies for External User Access
- Determining DNS Requirements
- LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues
- The New Remote Connectivity Analyzer
- Lync downloads and updates
- The New Remote Connectivity Analyzer
- How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
- Microsoft Technet: Deploying Mobility
- Configuring Reverse Proxy for Lync Server 2010 Mobility
- Update 2963369 for Lync for Mac 2011 14.0.9
3. Solutions related to Certificate setup:
- LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues
- Certificate Infrastructure Requirements
- Preventing Lync Server certificate expiration
- Technet forums - Lync Server 2013 - Management, Planning, and Deployment
- Lync downloads and updates
- Download Lync Server 2010 Best Practices Analyzer from Official Microsoft Download Center
4. Solutions related to Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):
- LyncMD: Troubleshooting Installation Issues when Deploying Lync Server 2010 with Other Microsoft Products
- Deploying Lync – Jump Start Series
- Troubleshooting - Resources and Tools for IT Professionals | TechNet
- Lync Server evaluation period has expired
- Download Lync Server 2010 Best Practices Analyzer from Official Microsoft Download Center
- Certificate Authentication in Lync Server 2010 and Enterprise PKI
- IT-Managed Installation of Lync 2010
- Lync downloads and updates
- Lync Server Setup or Remove Lync Components fails on Windows Server 2012 or Windows Server 2008 R2 SP1
5. Solutions related to Contact card: View contact card information (internal or external, including federated):
- Assigning Telephone Numbers to Lync Enterprise Voice Users
- LyncMD: Troubleshooting the Lync 2010 Address Book
- Technet forums - Lync Server 2013 - Sign-In, Presence, IM, and Contacts
- Update 2963369 for Lync for Mac 2011 14.0.9
- Administering the Address Book Service
- Lync downloads and updates